Welcome to St Katharine Docks Practice

At St Katharine Docks Practice, we are committed to providing high-quality NHS healthcare in a safe, caring and welcoming environment. Located in the heart of East London by Tower of London and St.Katharine Docks Marina, our experienced clinical and administrative teams work together to deliver personalised healthcare that puts patients at the centre of everything we do.

We provide comprehensive primary care services for people of all ages, supporting our patients throughout every stage of life, from childhood and adolescence through to older age. Whether you need advice for a new health concern, support with a long-term condition, preventative healthcare or routine medical care, we are here to help.

Our Vision

To be a trusted healthcare provider that delivers safe, effective and compassionate care while improving the health and wellbeing of our community.

Our Mission

Our mission is to provide outstanding primary healthcare that is:

• Patient-centred and responsive to individual needs
• Safe, effective and based on best clinical practice
• Accessible, inclusive and equitable
• Focused on prevention as well as treatment
• Delivered with dignity, respect and compassion
• Continuously improving through learning, innovation and patient feedback

What We Do

As an NHS GP practice, we provide a wide range of healthcare services designed to support the physical and mental wellbeing of our patients.

Our services include:

• GP consultations and medical advice
• Diagnosis and treatment of illness and injury
• Long-term condition management
• Health screening and NHS Health Checks
• Vaccinations and immunisations
• Family planning and reproductive health services
• Medicines reviews
• Care coordination and referrals to specialist services
• Health promotion and preventative healthcare
• Selected minor surgical procedures and joint injections where appropriate

Supporting Our Community

We recognise that every patient has unique needs. We are committed to providing inclusive healthcare that supports:

• Children and young people
• Working-age adults
• Older people
• People living with long-term physical or mental health conditions
• Carers and those they support
• Housebound patients
• People with disabilities or additional communication needs
• Patients requiring interpreting services or accessible information formats
• Individuals experiencing health inequalities or vulnerability

Accessible Healthcare for Everyone

We believe that healthcare should be easy to access and available to everyone. Patients can contact us through a range of convenient channels, including telephone services, online services and the NHS App.

We provide reasonable adjustments, interpreting support and accessible information to help ensure every patient can receive the care they need in a way that works for them. We are committed to treating everyone with fairness, dignity and respect.

Quality and Patient Safety

Maintaining the highest standards of care is at the heart of our practice. We have robust systems in place to ensure patient safety, clinical quality and continuous improvement.

Our commitment includes:

• Safeguarding children and vulnerable adults
• Infection prevention and control
• Safe prescribing and medicines management
• Clinical governance and risk management
• Staff training and professional development
• Learning from patient feedback and significant events
• Regular audits and quality improvement programmes

Working Together for Better Care

We work closely with NHS services, community healthcare teams, social care providers and local partner organisations to coordinate care and support positive health outcomes for our patients.

By working collaboratively, we aim to ensure that patients receive the right care, at the right time, from the right healthcare professional.

Contact Us

St.Katharine Docks Practice
12/14 Nightingale House
50 Thomas More Street
London E1W 1UA

Telephone: 020 7488 3653

Email: nelondonicb.skd@nhs.net