Accessibility Statement for St.Katharine Docks Practice

This accessibility statement applies to the St Katharine Docks Practice website.

St.Katharine Docks Practice is committed to ensuring that our website is accessible to as many people as possible, regardless of ability, technology or individual circumstances.

We want as many people as possible to be able to use this website. This means you should be able to:

  • Change colours, contrast levels and fonts using your browser or device settings.
  • Zoom in up to 200% without loss of functionality.
  • Navigate most of the website using only a keyboard.
  • Use screen reader software to access website content.
  • Use speech recognition software where supported by your device.
  • Access content using a desktop computer, tablet or mobile device.
  • Read content that is written in plain English wherever possible.

This website is designed to be compatible with commonly used browsers and assistive technologies, including screen readers, screen magnifiers and speech recognition software.

We also aim to make the website text as clear and simple as possible to understand.

Our website aims to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and supports our obligations under the Equality Act 2010.

 

 

How Accessible This Website Is

We are committed to making our website accessible and usable for everyone.

We recognise that some parts of websites may occasionally not be fully accessible, particularly where content has been supplied by third parties or where older documents remain available for reference.

If you encounter any accessibility barriers, we would like to hear from you so that we can investigate the issue and provide information in an alternative format where appropriate.

 

 

Accessibility Features

To support accessibility, we aim to:

  • Use clear page layouts and navigation.
  • Structure content using appropriate headings.
  • Provide alternative text for meaningful images where appropriate.
  • Maintain sufficient colour contrast between text and background colours.
  • Use descriptive hyperlinks that make sense when read out of context.
  • Support keyboard navigation.
  • Ensure compatibility with commonly used assistive technologies.
  • Review new website content with accessibility in mind.

 

 

Alternative Formats

If you require information from this website in an alternative format, such as:

  • Large print
  • Easy Read
  • Audio format
  • Accessible electronic format

please contact the practice and we will make every reasonable effort to provide information in a format that meets your needs.

 

 

Reporting Accessibility Problems

We are always looking to improve the accessibility of our website.

If you find any problems not listed on this page, believe we are not meeting accessibility requirements, or require information in an alternative format, please contact us.

St.Katharine Docks Practice
12-14 Nightingale House
50 Thomas More Street
London E1W 1UA

Telephone: 020 7488 3653
Email: nelondonicb.skd@nhs.net

When contacting us, please provide:

  • The web page or document you were trying to access.
  • A description of the problem.
  • The device, browser or assistive technology you were using, if known.

We aim to acknowledge accessibility enquiries within five working days and provide a full response as soon as reasonably practicable.

 

 

Assistance with Your Device

If you have a disability and need help making your device easier to use, independent advice is available from A digital world accessible to all | AbilityNet.

AbilityNet provides guidance on adjusting accessibility settings on computers, tablets and smartphones.

 

 

Complaints

If you are dissatisfied with our response to an accessibility concern, you may raise the matter through the Practice Complaints Procedure by contacting the Practice Manager.

Information about our complaints process is available from reception or on our website.

 

 

Technical Information About This Website's Accessibility

St Katharine Docks Practice aims to make its website accessible in accordance with:

  • The Equality Act 2010.
  • The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations.
  • WCAG 2.2 Level AA accessibility standards.

We continually review the accessibility of our website and seek to improve accessibility wherever possible.

 

 

Statement Review

Last reviewed: September 2026

Next review due: September 2027

 

This statement will be reviewed annually or sooner if significant changes are made to the website or relevant accessibility requirements.